At Sophora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect the following information:
- Device information such as IP address, browser type, and cookies
- Personal details such as name, email address, phone number, shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Order history and customer support communications
How We Use Your Information
We use your information to:
- Prevent fraud and ensure security
- Process and fulfill orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website, products, and services
- Send promotional offers (only if you opt in)
Sharing Your Information
We do not sell or trade your personal information. We may share your data with trusted third parties only when necessary, such as:
- Payment processors
- Shipping and delivery partners
- Website analytics and marketing tools
These partners are required to keep your information confidential
Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
Your Rights
You have the right to:
- Opt out of marketing communications at any time
- Access your personal information
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, don’t hesitate to get in touch with us:
📧 Email: support@sophora.com
💬 Live Chat: Available on our website